MAKING AUTOMATED SYSTEMS WORK FOR THE AMERICAN PEOPLE – AI Bill of Rights Blueprint

In America and around the world, systems supposed to help with patient care have proven unsafe, ineffective, or biased. Algorithms used in hiring and credit decisions have been found to reflect and reproduce existing unwanted inequities or embed new harmful bias and discrimination. Unchecked social media data collection has been used to threaten people’s opportunities, …

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How Human-centered AI can Benefit your Business

As machine learning and artificial intelligence continue to evolve, so too must businesses adapt if they want to stay ahead of the curve. AI can help businesses automate and improve customer service. By understanding human emotions, cognitive abilities, and behavior, AI can provide valuable insights into customer behavior. This can improve customer satisfaction and drive …

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How to create responsible human-centred AI?

This blog discusses how to create human-centred AI (HCAI) – how to design AI that works for people.    First let’s look at the rough three-tiered hierarchy to represent the foundational HCAI design process:   Problem Space – The human-world problem space, where both the task environment and the hardware resources available to accomplish tasks …

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